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Lift Consultants and your best interests or theirs?

Be careful of who tells you what and for whose interests they tell you. We regularly come across Lift consultants. "History Doesn't repeat itself but it often rhymes" Mark Twain


Not all, but most Lift consultants have no formal qualifications to be acting in the position that they are. Ask for proof and not acronyms of memberships to redundant Lift societies. If a lift consultant has no formal qualifications they can't get insurance or the type they have is not valid. They are liable for anything they say or recommend to you. You might have no recourse for mistakes they say or suggest. Most solicitors will not take on certain types of law because their Professional Indemnity insurance does not cover other types of law. People hire lift consultants to contract negotiate is the lift consultant using a qualified solicitor or directly consulting one?

Most Lift Consultants will claim their qualifications come from the fact they have been in the lift industry for a number of years, does this qualify the receptionist the accountant or the laborer to be a Lift consultant?

Sometimes there is no other option but we've heard stories of consultants charging 20% commissions on $1m full lift removal and replacement jobs, when the lift could have been modernized for less than the consultants fee. The modernized lift would have had less down time, no engineering or building structural issues and no patching or rework of lobbies.

Structural changes to buildings should be made by Licensed builders. Full lift replacement jobs in old brick lift shafts should be given directly to builders.

We see consultants engaged by strata who will not act in their clients best interest to engage a builder: they want to be the middle man.

We performed a difficult lift job in the Sydney CBD for a very professional builder who spent 12 months due diligence with council, applicable standards/rules, the owners and multiple lift companies about what was possible. We were given the job to install the fully customized lift and after successfully completed, a building management contractor hired a lift consultant with no qualifications or valid basis suggested that we should remove and replace the entire lift and that the lift consultant should be tasked with overseeing the process. The problem was that the lift installed was the only option. It would have to be replaced with...... the same lift. Why would anyone put their name to a suggestion like this?


I am Still not sure of why most lift consultants have company policies to only use the big 3 multinational lift companies. A few have said that others are too small, I ask them what do you turnover?








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